Differences

This shows you the differences between two versions of the page.

--- public:alliance:it:jabber [2018/07/18 16:41]
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-<WRAP group>
-<WRAP half column>
-<alert type="info">
-;#;
-**Hello new player! Please wait one hour after joining Brave before you set up IT services.**\\ Make sure your character is listed as being in Brave on the **Core Characters** page before continuing! Refresh your api on the **Core API** page if your character isn't listed as being in Brave!
-;#;
-</alert>
-</WRAP>
-<WRAP half column>
-<alert type="danger">
-;#;
-**Brave IT** will **NEVER** ask you for your password to EVE or any **Brave IT** service.\\ We do not need your password to help you out with **IT** related issues. Report anyone (even **Brave Leadership**) requesting your password to our **IT Team** or **HR Team** immediately!
-;#;
-</alert>
-</WRAP>
-</WRAP>
-====== Jabber ======
-Jabber, also known as ''XMPP'', is a server to client type software for near real-time, instant messaging (IM), presence information, and contact list maintenance.
-If you run into trouble get in touch with the [[it:contact|IT team]].
-  * Get fleet notifications when they form
-  * Join chatrooms of special interest groups
-  * Keep in touch with Brave members outside of the Game (join the room named **brave**)
-{{INLINETOC:width18 2-2}}
-===== 1. Account Setup =====
-==== 1.1. Verify your API key in Brave Core Services ====
-You need to be set up with [[it:core|Core Auth]] for Brave in order to access the BRAVE Jabber.  If you don't have a core account, do this first. \\
-Verify that your API key is valid.  It should have a checkmark on the left side and say "All Clear" on [[https://core.braveineve.com/key|the Keys page.]]
-==== 1.2. Authorize Jabber in Core ====
-Grant the [[https://manage-xmpp.bravecollective.com|Jabber Management App]] authorization to use your Core information.\\
-^ Authorize ^^^
-| {{http://i.imgur.com/dS8h0Va.png?200}} | {{http://i.imgur.com/AYoxjDW.png?200}} | {{http://i.imgur.com/GVJCRSs.png?200}} |
-| Double check the correct character is being displayed, click the triangle to select another character. |||
-  * If you see a **Server Error**, refresh your web browser.
-  * If you see an **IndexError: list index out of range**, Core doesn't know about any of your characters. Please try adding a new API key or refreshing your old API key at [[https://core.braveineve.com/key|the Keys page.]]
-==== 1.3. Password Setup ====
-Configure your password in the [[https://manage-xmpp.bravecollective.com|Jabber Management App]].
-When shown the Jabber password page type a good password or passphrase into the box and press enter. This password needs to be **complex**, but it is saved for you in Jabber so you will generally only need to remember it the first time. It can also be changed at any time in the future.
-^ Step 1 ^ Step 2 ^
-| {{http://i.imgur.com/u5mH7Et.jpg?360}} | {{http://i.imgur.com/5OSkrz0.jpg?360}} |
-| When you see **one** green check, your password is adequately **complex**. | After you press enter you should see **two** green checks.\\ Your password is **not saved** until you see **two green** checks. |
-  * You can use [[http://passwordsgenerator.net|this site]] to generate a strong password you can copy and paste into the manager.
-  * A four word sentence (special characters and spaces are permitted) usually works.
-  * If you **paste** a password into this box **you must press enter twice.**
-===== 2. Client Setup =====
-==== 2.1. Get a client ====
-You can connect to our server using any jabber client of your choice. Be aware that your client needs info to connect to the server. This info is applicable to all clients, though order of entry or slight name differences may occur, and some fields may be left blank or on default.
-<alert type="success">
-;#;
-<fs large>
-Below you find a table with recommended clients including setup tutorials.
-</fs>
-;#;
-</alert>
-^ Desktop  ^^^^
-^ Platform ^ Homepage ^ Tutorial ^ Comment ^
-| Windows, MAC OS X, Linux | [[https://pidgin.im/|Pidgin]] |  **[[it:jabber:pidgin|YES]]**  | Recommended for all desktops |
-| ::: | [[http://oneteam.im/|OneTeam]] |  no  | |
-| Mac OS X | [[https://adium.im/|Adium]]  |  **[[it:jabber:adium|YES]]**  | |
-^ Mobile ^^^^
-| Android | [[https://play.google.com/store/apps/details?id=de.schoar.braveping|BRAVE Ping]] |  **[[it:jabber:brave_ping|YES]]**  | Receives pings only, no chat or rooms |
-| ::: | [[http://www.xabber.org/|Xabber]] |  **[[it:jabber:xabber|YES]]**  | Recommended for Android |
-| ::: | [[http://jtalk.ru|jTalk]] |  no  | |
-| Android, iOS, Windows Phone | [[https://plus.im/|IM+]] |  **[[it:jabber:im_plus|YES]]**  | Only pings, no rooms, maybe chat |
-==== 2.2.  Connection Settings ====
-^ Option ^ Value ^ Comment ^
-| Protocol | XMPP / Jabber | |
-| Username | <username>  | See [[https://manage-xmpp.bravecollective.com|Jabber Management App]] |
-| Password | <password>  | See [[https://manage-xmpp.bravecollective.com|Jabber Management App]] |
-| Domain   | <domain>    | See [[https://manage-xmpp.bravecollective.com|Jabber Management App]] |
-| Resource | <something> | If you want to run jabber simultaneously on multiple devices, each device needs to be configured with a unique resource name.\\ E.g. Desktop, Mobile, Tablet |
-  * You do **not** need to specify a port or server to connect to. Connection settings should automatically be discovered by your client.
-  * Sometimes clients ask for a username in the format <username>@<domain>, just use the values found above.
-  * If you client has encryption settings, chose to **require encryption**.
-  * You **no longer** need to create an account in your client.
-==== 2.3. Room Settings ====
-^ Option ^ Comment ^
-| Server | See [[https://manage-xmpp.bravecollective.com|Jabber Management App]] |
-| Room   | Available rooms are listed in the [[https://manage-xmpp.bravecollective.com|Jabber Management App]] |
-| Handle / Nick | **Exact name** as displayed on the [[https://manage-xmpp.bravecollective.com|Jabber Management App]] next to the matching room name\\ Be aware that your handle may be different depending on which room you try to join |
-    * It is recommended to join the room named //brave//, it is the lobby where everyone hangs out.
-    * In case you are only interested in pings, being connected to the server is sufficient, you don't need to enter any room.
-==== 2.4. Receiving Pings ====
-Once you are connected to our jabber server you are automatically receiving pings. You don't need to join a specific room for that functionality.
-Be aware that by clicking on //Groups// on http://core.braveineve.com, you can Opt-In and Opt-Out of some ping groups.
-===== 3. FAQ =====
-==== 3.1. Not Authorized ====
-**Is your character showing as being in the correct corporation?**\\
-No? Go to the [[https://core.braveineve.com/key|Key Management]] page and refresh your API key, then log out of the [[https://manage-xmpp.bravecollective.com/|Jabber Management App]] and log back in.
-^ Correct corp? ^^
-| {{http://i.imgur.com/xSZbWQ3.jpg?300}} | {{http://i.imgur.com/sMPOp61.jpg?300}} |
-**Are you seeing two green check-marks when setting your Jabber password?**\\
-No? Make sure you hit Enter **twice**, set a **stronger** password, or try a **four** word sentence
-^ Two check-marks ^
-| {{http://i.imgur.com/5OSkrz0.jpg?300}} |
-**Are you seeing two green check-marks, and are you showing as being in the correct corporation?**\\
-Go to the [[https://manage-xmpp.bravecollective.com/|Jabber Management App]] logout, and log back in.
-^ Logout, and log back in ^
-| {{http://i.imgur.com/A6ebrpZ.jpg?300}} |
-**You still receive a Wrong Certificate/Password error?**\\
-Go to [[https://core.braveineve.com/application|Applications]] and remove the Jabber authorization. Start over with [[it:jabber#password_setup|Password Setup]].
-^ Remove authorization ^
-| {{http://i.imgur.com/UVk63ur.png?300}} |
-==== 3.2. Switched corp ====
-You've recently gone from Corp A to Corp B and have the wrong corp tag in Jabber.
-  * Go to the [[https://core.braveineve.com/key|Key Management]] page and refresh your API key
-  * Leave any chat channels you're in and rejoin them.
-^ Refresh API Key ^^
-| {{http://i.imgur.com/sMPOp61.jpg?300}} |
-==== 3.3. Character missing ====
-If your characters are not showing on the Characters page, you have more then one [[it:core|Core]] account and you need to merge them. Open the Core Settings Menu on the account you want to keep, and click Merge Accounts
-^ Merge accounts ^^
-| {{http://i.imgur.com/Pby7K9t.jpg?300}} | {{http://i.imgur.com/loMeDcY.jpg?300}} |
-Fill out the information, and you should see a big green checkmark when completed.
-==== 3.4. Can't connect ====
-**Getting an Invalid XMPP ID error?**\\
-Try removing the server address entirely, and instead include it as part of your login name (e.g. "new_bro@bravecollective.com").
-==== 3.5. Can't join room ====
-**Are you using the correct conference server?**\\
-Check the [[https://manage-xmpp.bravecollective.com|Jabber Management App]] for the correct conference server to use.
-**Do you have permission to enter the room?**\\
-Check the [[https://manage-xmpp.bravecollective.com|Jabber Management App]] for rooms you have access to.
-**Did you use the correct handle?**\\
-Use the exact handle as displayed in the [[https://manage-xmpp.bravecollective.com|Jabber Management App]] next to the room you want to join.